How do I purchase Premium?
What are the benefits of Premium?
With Premium subscription, you can have an unlimited number of offline maps in the app, you will have advanced options for route planning, such as planning routes for gravel or via ferratas, setting your own speed, and more. More detailed information can be found here.
How do I download offline maps?
Downloading offline maps is available after logging in to your account in the mobile app. Within the free version of the app, you can download maps of only one country, while the premium version allows you to download them unlimitedly.
How do I upload a route in GPX?
Routes recorded in other applications saved to a GPX file can be uploaded using the Import GPX feature, which is available after logging in to your account via the Tools/Import GPX menu or in My Mapy under Saved/Import GPX. Import GPX is also possible in the mobile app.
How do I report a new place, place modification, or map error?
You can report a new place, modify an existing place, or map error directly here. More detailed information can be found in the Error Reporting section.
Why do I have an older version of the map in the app than on Mapy.com website?
While the web version is updated approximately once a week, new offline maps for the mobile app are released less frequently. Therefore, it is possible that the map in your mobile app is slightly older than what is available on the website. Watch for prompts to update offline maps and update regularly.
How to log in?
Logging in opens up many features. On the web, you can log in from the right panel on the top bar by clicking Log in to My Mapy, in the app, you will find this option in the main menu. You can use an existing Seznam account or create a new one.
What map bases does Mapy offer and where can I find information about their up-to-datedness?
Detailed information on each map base, its age, and suppliers are available in the Map section.
Can I add a map from Mapy.com to my website?
Yes. However, you must always comply with the licensing agreement of the individual map base providers. You can place the map on your website not only as an image but also as an interactive map using the tool Embed Map to Own Website. For specific requirements, you may use our Mapy API.
How can I send a map link to a friend?
Share a map, including your own points and planned routes, by clicking the Tools button and then selecting one of the options offered. You can send the map by email, generate a short URL link, download it as an image or embed the map into your own website.
How can I adjust a planned route?
The Planner will plan a route between two given points – start and destination. However, you can adjust the route as you like, moving the start and destination, adding waypoints, or dragging the route in the map. The route will always automatically recalculate.
How do I add my business to the map?
Just register on Firmy.cz and create your Business Listing. All listings can then be found also through Mapy.com. Some types of business listings, such as restaurants, accommodation, and others, are assigned an icon on Mapy.com, called a POI point.
Inaccurate information in the elevation profile
Why the indicated climbed and descended meters might not always match, why different height than reality is indicated, and other shortcomings of the elevation profile are described in more detail in the Route Planning section.
Other Frequently Asked Questions
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